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New cisco® 1040 ipc sensor com. service monitor [ ]


CISCO 1040 IPC Sensor Communications Service Monitor
CiscoWorks IP Communications Service Monitor 1.0 evaluates and provides quality of voice metrics about active IP telephony calls in a monitored network. It is a component of the CiscoWorks IP Communications management solution that provides real-time management information and diagnostic tools to help ensure an efficient deployment and subscriber satisfaction.
Real-Time Voice Quality Monitoring
CiscoWorks IP Communications Service Monitor helps enable IP network and IP telephony managers to more effectively manage their IP Communications infrastructure by providing near-real-time information about the end-user experience of active phone calls in their network. The user experience is expressed as a Mean Opinion Score (MOS) that is calculated based on the ITU G.107 standard. The end user experience is captured, analyzed, and reported as an MOS score every 60 seconds.
Real-Time Voice Quality Alerts
CiscoWorks IP Communications Service Monitor performs service-quality monitoring by analyzing RTP streams flowing between IP phones. It creates an MOS value based on its performance characteristics. If the MOS violates a user-defined threshold, an SNMP trap is generated and sent to the CiscoWorks IP Communications Operations Manager. The Operations Manager uses the information by presenting service-quality (quality of voice) alerts on a real-time basis and assisting in further diagnostics to help resolve any problems.
The Cisco 1040 Sensor behaves in a way similar to Cisco IP phones: it uses IEEE 802.3af standard PoE, obtains its configuration information and downloads it from a TFTP server (which can be the same server used by other Cisco IP telephony components), and uses SCCP to ensure continuous communication with the IP Communications Service Monitor application.
Up to 10 Cisco 1040 sensors are supported by a single instance of the CiscoWorks IP Communications Service Monitor software. Multiple instances of the Service Monitor can be installed in a monitored network to provide a distributed and redundant mechanism to capture and analyze IP telephony call quality. Each Cisco 1040 sensor can monitor 80 RTP streams with optimal span port configuration i.e. in a typical setup the best practice is to deploy the 1040 sensors in pairs and as close to the IP phone. From the origination phone standpoint there are two RTP streams involved, one leaving the phone and the other coming into the phone, for the 1040 sensor closer to the origination phone the RTP stream coming from destination phone into origination phone is important because of the impairments picked up by the packet traversing from destination phone to origination phone and this is the RTP stream that the administrator must worry about to determine the user experience. The span port can be configured in such a way that the span destination port will have visibility into ingress packets only and there by monitoring 80 RTP streams. Multiple service monitors can be defined for each Cisco 1040 Sensor (as primary, secondary, etc.) to help ensure high availability and reliability of the solution.
The Cisco 1040 Sensor evaluates the performance of the actual RTP data streams of the monitored calls
The Cisco 1040 Sensor uses the standards-based ITU G.107 R-factor to evaluate and score the monitored call
The Cisco 1040 Sensor uses standards-based IEEE 802.3af PoE
The Cisco 1040 Sensor is FCC Class B compliant and can be installed in any office environment
The CiscoWorks IP Communications Service Monitor provides a distributed, scalable solution to facilitate cost-effective quality-of-voice monitoring
The CiscoWorks IP Communications Service Monitor voice-quality alerts integrate with the CiscoWorks IP Communications Operations Manager and present the information in a specialized Service Quality Alerts display that provides a launching point for diagnostic tools and processes
Tables 1-3 list product compatibility, system capacity, and system requirements for the CiscoWorks IP Communications Service Monitor.
Table 1. Product Specifications
Cisco IP Communications deployments consisting of Cisco CallManager, Cisco Unity software, IP Contact Center products, CallManager Express, Cisco Unity Express, Cisco MeetingPlace software, Cisco Conference Connection, Cisco Personal Assistant, Cisco Emergency Responder, routers, gateways, switches, and IP phones
Windows 2003 Server for the server platform
Windows 2003, Windows XP for the client platform with Internet browsers Microsoft Internet Explorer 6.0 or Mozilla 1.0
Number of monitored RTP streams
80 RTP streams per Cisco 1040 Sensor
Number of Cisco 1040 sensors supported by each instance of CiscoWorks IP Communications Service Monitor
Multiple instances of the CiscoWorks IP Communications Service Monitor can be deployed (each supporting up to ten Cisco 1040 sensors) to cover the needs of a very large or distributed enterprise. These can report results to a single or multiple instances of IP Communications Operations Manager or another Manager of Managers (MoM).
Pentium 4 processor, 2 GHz or greater
Pentium 4 processor, 1 GHz or greater
Windows XP Home, Windows XP Professional, Windows 2003 Server
These requirements outline the minimum hardware configuration needed to operate the CiscoWorks IP Communications Service Monitor 1.0. Depending on the size of the network and the number of calls being monitored, these requirements may change.
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New cisco® 1040 ipc sensor com. service monitor [ ] New cisco® 1040 ipc sensor com. service monitor [ ] New cisco® 1040 ipc sensor com. service monitor [ ]